Dan North shares some of the interactions that have shaped his accidental career: the time he killed the production database, the time the team was imploding, the time the boss was wrong, the time he was the boss who was wrong, the time he tried to quit and failed, and a few others, outlining the impact that interactions with people can have on someone.
Traci Fenton believes that building an organization on freedom rather than fear unleashes a hidden potential, a premise for creating a world-class organization that can change the world for better.
Portia Tung believes that play at work can improve team relationship and can fire up creativity.
Craig Larman explains the internal workings of a customer-supplier relationship, advising on how to proceed to ensure an offshore Agile development that is fulfilling for both parties.
Lloyd Taylor talks about different types of organizational culture, how to understand the culture one is in, what to do to be successful in the respective organization, and how to prepare for change.