Making a Difference: a Case Study of Change in the Public Sector
At Spark the Change 2015, Tracy Jelfs shared a case study of change in Children’s Services at Monmouthshire Council. Spark attracts the UK’s most innovative organisations, and this story impressed leaders from many different industries. It is a showcase of how radical change is possible even in difficult circumstances – from poor performance and low morale to a heavily regulated environment.
Jerome Louvel is the CEO of Restlet and an expert in web APIs and REST. He is an engineer in computer science and management, graduate of Polytech'Montpellier (France) and started the open source Restlet Framework project back in 2005, as the first RESTful web API framework for Java. He was part of the JCP experts group who defined the JAX-RS API and has co-authored the 'Restlet in Action' book (Manning) and contributed to the 'RESTful Web Services' book (O'Reilly). More recently, he has created APISpark, a full stack PaaS for web APIs. He lives in Silicon Valley with his wife and daughter.