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An Experiment in Clear Communication

by Deborah Hartmann Preuss on  Jun 29, 2006

Rather than keeping customers and developers apart (to avoid "misunderstandings"), Agilists intentionally bring them together. Communication tends to improve faster than one might expect, and soon everyone is interacting constructively. But in a team or between teams, there is always room for improvement: Cory Foy blogged what happened when he tried a new idea in "The Dreyfus Model Experiment".

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