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InfoQ Homepage Lean Content on InfoQ

  • Applying Machine Learning for Business Outcomes at Travelopia

    Travelopia changed its focus from a technology approach to business outcomes, and adapted agile and lean for delivering machine learning solutions. This enabled them to deliver machine-learning business models faster and better.

  • Increasing Collaboration at Ericsson: Hardware and Software Developers Learn Each Other's Language

    You can integrate hardware and software development with a cross-border team setup, where it’s important that hardware and software developers speak each other’s languages. The suggestion is to focus on “us” instead of “we” and “them”, and on the technical competence that connects developers over agile or lean terminology.

  • How Kanban Can Support Evolutionary Change

    Evolutionary change is about starting where you are and improving one small change at a time. You need a stressor, a reflection mechanism, and an act of leadership to provoke change and institutionalize it. Understanding empathy allows change agents to find out what resonates with someone and work around resistance.

  • Applying Lean and Accelerate to Deliver Value: QCon Plus Q&A

    Understanding the science and math behind lean principles and practices can enable engineering leaders to advocate for and implement them in their workplace. This way they can directly impact employee engagement and morale, as well as the bottom line, as David Van Couvering explained in his talk about applying lean principles and practices for delivering value at QCon Plus 2020.

  • Lessons on the Competencies of Coaching from Spotify and ICAgile

    Erin McManus and Fiona Siseman of Spotify presented a talk at AgileAus in which they explained how Spotify's Agile coaches follow six principles and can provide "full-stack coaching" at all levels. Shane Hastie, ICAgile's director of learning, has also recently written about the competencies required of Agile coaches as they begin their journey to mastery.

  • How Lean Has Helped the IT Team Take Pride in Their Work

    More teamwork, a better vision of daily work, a team that works in a concentrated way, and more pride in doing a job well; these are the benefits that Mélanie Noyel mentioned that their IT team at Acta gained from using Lean. At the Lean Digital Summit 2019 she presented on how they applied Lean to improve the IT team’s daily work.

  • 14th State of Agile Report Open

    The 14th State of Agile survey is now open and software professionals are invited to take the survey.

  • Web-Based Monte Carlo Simulation for Agile Estimation

    A web-based tool for calculating project estimates using a Monte Carlo simulation was recently made publicly available. It was created in the hopes that agile teams will use it to facilitate conversations between scrum masters and product managers, focusing on realistic outcomes and not overly optimistic projections.

  • Mashreq Bank’s Lean Agile Journey

    After having seen and evidenced the tangible benefit of lean at Mashreq Bank, agile was seen as a natural progression, an evolutionary step. Agile and lean are well-linked; you still need to identify waste, and remove non-value add activities so you can spend more time doing what the customer needs, argued Steve Snowdon. Together with Ed Capaldi he spoke about Mashreq Bank’s Lean Agile Journey.

  • Learning to Code Better with Lean Coding

    Lean coding aims to provide insight into the actual coding activity, helping developers to detect that things are not going as expected at the 10 minute-level and enabling them to call for help immediately. Developers can use it to improve their technical skills to become better in writing code.

  • Adding Agile to Lean at Toyota Connected

    Adding agility to Lean Product Development enabled Toyota Connected to deliver faster, with higher quality, and reduced costs. Nigel Thurlow presented “Lean is NOT enough” at Lean Digital Summit 2018 where he showed how they embraced agile for colocated teams and outsourcing, and how portfolio planning evolved to an executive prioritization model to increase business agility.

  • Lean and Agile Transformation at Banco BPI

    After adopting Scrum, Banco BPI came to lean in an iterative way, by doing things that made sense to them in their context. Their goal is to bring parties closer together to optimise the whole system and avoid micro-optimisations. Your own context and needs must guide you, don't wait to have the perfect answer, but iterate relentlessly and take small steps is what they learned.

  • What Can We Learn from the Digital Natives Using Lean

    Fabrice Bernhard, co-founder and CEO of Theodo UK, presented "what lean can learn from digital natives" at Lean Digital Summit 2018. Digital natives are familiar with the lean startup and agile practices. They go further by combining Agile with the Toyota Production System which enables them to experiment with ideas, spread innovations, and scale fast.

  • Doubling Delivery Without Multiplying Staff, Using Lean Principles

    Lean tools can help to improve productivity and fulfil customer commitments. At Keepeek, techniques like pull flow, PDCA, and Red Bin are used to analyse discrepancies. Improvements are prioritised on customer impact. As a result, their throughput increased significantly, customer satisfaction went up, and their NPS improved.

  • Bringing the Humanity Back into Customer Support

    Treat your support team well and they will treat your customers well. Support teams need to be trained and trusted, they deserve autonomy and ownership over their work. Bots shouldn’t be used in customer support to help people solve problems; people need to help people even if it’s more expensive than hiring robots.

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