Craig Larman explains the internal workings of a customer-supplier relationship, advising on how to proceed to ensure an offshore Agile development that is fulfilling for both parties.
Linda Rising talks about patterns and interacting with customers, the need for a better interaction between developers and customers, how she arrived at these patterns, teaching others how to teach.
Lloyd Taylor talks about different types of organizational culture, how to understand the culture one is in, what to do to be successful in the respective organization, and how to prepare for change.
