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40:57

Crafting Experience Strategy

Posted by Cathy Wang  on  Mar 13, 2015

Cathy Wang discusses experience strategy: what it is, relationship with UX, business and service design, different approaches to it, and how it can help to achieve success.

01:02:02

Integrating UX – The Good, the Bad and the Ugly

Posted by Ellie Kenwood  on  Feb 27, 2015

Ellie Kenwood discusses some of the challenges of integrating user experience into an Agile delivery model, including a case study.

45:15

The Pursuit of Tappiness – a Case Study in Making Tablet Friendly Websites

Posted by Neil Turner  on  Feb 26, 2015

Neil Turner discusses how TUI made two websites tablet friendly, what it means to optimize for tablet, how needed improvements were identified and how to ensure that future designs are tablet friendly

48:20

Collaborative User Research - Ways to Involve Stakeholders in User Research

Posted by Revathi Nathaniel  on  Feb 24, 2015

Revathi Nathaniel explains the benefits of collaboration during the various stages of conducting user research (from conception to data analysis) and simple methods to involve stakeholders.

01:08:11

The Road Less Travelled

Posted by Mike Atherton  on  Feb 12, 2015

Mike Atherton keynotes on aligning work with values to get most benefits from it, to be proud of the results and to make a difference.

39:28

Building Customer Focused, Inclusive Digital Services with Agile and Lean UX

Posted by Kevin Murray, Imran Younis  on  Feb 01, 2015

Kevin Murray, Imran Younis share from their experience creating digital services for a number of governmental agencies using Lean UX and Agile techniques.

43:26

Workshops: The UX Designers' Trojan Horse

Posted by Viviana Doctorovich  on  Jan 30, 2015

Viviana Doctorovich explains how to use workshops to teach clients the design process using planning, design games and methods for dealing with difficult stakeholders.

37:46

Designing with Sensors: Creating Adaptive Experiences

Posted by Avi Itzkovitch  on  Jan 30, 2015

Avi Itzkovitch discusses how smart devices, sensors and context aware applications can enhance the user experience with adaptability and redefine the way people use technology.

53:54

Do I Have Your Attention? Thinking about UX and UX about Thinking

Posted by Chris Atherton  on  Jan 18, 2015

Chris Atherton outlines some of the cognitive science around how attention and cognition work, helping understanding the reasons why designs sometimes leave users frustrated and confused.

41:33

Spike Lean Visual Design Directly into Your Live Style Guide

Posted by Ward Penney  on  Nov 06, 2014

Ward Penney discusses a few tools, benefits and war stories surrounding Live Style Guides.

42:23

An Unseen Interface

Posted by Halle Winkler  on  Sep 28, 2014

Halle Winkler overviews the state of speech technology, examining the opportunities in usability and new forms of usage that become available with speech interfaces in mobile apps.

48:04

Leveraging Big Data for Payment Risk Management

Posted by John Canfield  on  Sep 28, 2014

John Canfield discusses the changing payment ecosystem, innovations in mining and organizing unstructured data from many sources, and approaches to deciding for loss minimization and user experience.

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