FAQ's

Here you will find a growing list of Frequently Asked Questions (FAQ's).

Look out for regular updates very soon!

Logging On

Q: I've downloaded and installed CentraSite. When I open up the browser, it asked for a username and password. I tried DefaultUser with its password, but it did not work. How do I log in? How do I log in to CentraSite Control?

A: After installing CentraSite, only the user that installed the software is an authorized CentraSite user.

In general, users that are part of an active directory domain need to add their domain prefix to the user id, separated by a backslash. So, user John from the ACME domain would log on as:

ACME\john

Please be aware that at the time of the logon a connection to the domain controller is required. If this is not feasible at all times, we recommend that you use a local user for logging on to CentraSite.

Platforms

Q: Which operating systems/platforms does CentraSite run on?

A: This downloadable version of CentraSite runs on Windows XP Professional and Windows 2003 Server Standard or Enterprise Edition. It does not run on Windows 2000 Server.

Other platforms can be made available on an individual basis. Please contact: centrasite-support@infoq.com