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Deborah Hartmann Preuss on Creating Joyful Workplaces

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In this podcast, recorded at the Agile India 2019 conference, Shane Hastie, Lead Editor for Culture & Methods, spoke to Deb Preuss about life coaching, creating joyful workplaces, diversity and inclusion.

Key Takeaways

  • Life coaching is a skill that helps others find their best selves 
  • Culture has shifted and people know that it is possible to find pleasure at work, so autocratic leadership styles will no longer be accepted in the workplace
  • The freedom to be your authentic self reduces your stress and frees your uniqueness to bring a richness into the workplace
  • Diversity and inclusion are two different things and we need both in our workplaces
  • By paying attention to small things done consistently with intention we can build a culture that genuinely is inclusive
     

Show Notes

  • 00:48 Introduction
  • 01:33 Being a life coach in the dynamic environment of today 
  • 01:57 Help people slow down just long enough so they can hear what’s going on inside themselves 
  • 02:17 The value of sitting quietly not knowing the answer 
  • 02:31 Asking questions that elicit “ha” responses
  • 02:57 Demonstrating powerful questioning 
  • 03:16 How coaching looks is different for every person 
  • 03:34 The skill of seeing what is there and reflecting it back so the coachee notices what’s there
  • 04:16 If we are stressed and overwhelmed when bringing ideas to others that becomes part of the message we bring 
  • 04:27 Trying to teach people to be aligned with what they love
  • 04:42 This matters because it enables people to be more effective 
  • 04:57 If we can let people have their “soft and fuzzy” aspects they can bring their whole selves to the work they do
  • 05:20 It’s OK not to have all the answers 
  • 05:31 The world is moving too fast to tell people what to do – we need to share leadership and change our leadership styles 
  • 05:47 Culture has shifted and people know that it is possible to find pleasure at work, so autocratic leadership styles will no longer be accepted in the workplace
  • 06:08 When leaders can design a way forward that is rewarding to them they can make where they are a satisfying part of their life 
  • 06:24 Stress does not have to be part of the package of work-life today
  • 06:32 People who aren’t stressed out bring much more to the work that they do
  • 06:40 Authenticity as an important building block of a joyful workplace
  • 06:57 Some of the practices that Menlo Innovations embrace as part of their quest for a joyful workplace
  • 07:08 You don’t have to apologise for being who you are 
  • 07:22 The freedom to be your authentic self reduces your stress and frees your uniqueness to bring a richness into the workplace
  • 07:34 Joy is not the same as happiness
  • 07:50 To enable this to happen leadership needs to create safety so people can be vulnerable 
  • 07:54 A leader who doesn’t feel safe will have trouble creating safety for others
  • 08:10 Asking people to be vulnerable has to happen inside a place of trust
  • 08:21 There are tools which can be used to help create safe environments 
  • 08:28 We build trust by talking openly about things and being accountable to others 
  • 08:40 Advice in the book The Speed of Trust on how to build trust and to repair trust 
  • 09:08 Exploring the current state of diversity 
  • 09:20 The importance of inclusion in addition to diversity 
  • 09:28 Diversity is not the same as being inclusive 
  • 09:36 Inclusion is honestly welcoming differences  
  • 09:54 The comparison of an open space event compared to a traditional conference is similar to going from a traditional workplace to an agile workplace 
  • 10:08 Creating a space where people feel free to choose to step in
  • 10:16 How do we invite diversity rather than selecting diversity? 
  • 10:28 Inviting diversity is challenging 
  • 10:58 The desire to be inclusive is not the same as accomplishing inclusiveness 
  • 11:16 The resources are starting to be available for allies 
  • 11:28 By paying attention to small things done consistently with intention we can build a culture that genuinely is inclusive 
  • 11:52 Deb’s own work with women through Ten Women Strong 
  • 12:12 The key thing Deb brings is to help women be courageous through affirming who they are, how they are and encouraging them to be bold 
  • 12:38 How Deb got connected with the Ten Women Strong program 
  • 12:57 The program targeted at women in agile which gives a common foundation for conversations and collaboration 
  • 13:20 The common set of values that all agilists share 
  • 13:33 We are socialised to help others rather and forget to listen to what we need 
  • 14:28 What it means to work in a totally remote way across multiple initiatives 
  • 14:44 Co-active coach training conducted entirely remotely  
  • 15:09 Being an astonishingly good listener and offering that as a service
  • 15:21 The value of coaching through exploring what the coachee wants and needs 
  • 15:49 If I can help leaders bring more joy in the workplace, my work is multiplied 
  • 16:09 An invitation for anyone who is curious about coaching to book an hour to see what it’s about 

Mentioned:
Agile India
Richard Sheridan – Menlo Innovations
Book – Liftoff
Book – The Speed of Trust
Book – Better Allies
Ten Women Strong
Co-active coaching
Contact Deb at A Bigger Game

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