Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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InfoQ Homepage Presentations Making a Sandwich: Effective Feedback Techniques

Making a Sandwich: Effective Feedback Techniques



Dan North discusses a number of feedback models and techniques and shows you where and how you can apply them. He explains the infamous and much-misunderstood “sandwich model” of feedback, how it works and why it usually doesn’t, and looks at some of the failure modes of feedback.


Dan North is the originator of Behaviour-Driven Development (BDD) and Deliberate Discovery. He uses his deep technical and organizational knowledge to help CIOs, business and software teams to deliver quickly and successfully. He puts people first and finds simple, pragmatic solutions to business and technical problems, often using Lean and Agile techniques.

About the conference

Software is Changing the World. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.

Recorded at:

Jul 15, 2016