InfoQ Homepage Presentations Incident Response: Trade-offs Under Pressure
Incident Response: Trade-offs Under Pressure
Summary
John Allspaw provides a glimpse into how other fields handle incident response, including active steps companies can take to support engineers in those uncertain and ambiguous scenarios. Examples include fields such as military, surgical trauma units, space transportation, aviation and air traffic control, and wildland firefighting.
Bio
John Allspaw is web operations manager and engineer with 12 years of systems engineering experience.
About the conference
Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.