InfoQ Homepage Presentations This Isn't Just a Conversation: The Art of User Interviews
This Isn't Just a Conversation: The Art of User Interviews
58:45
Summary
Ash Banaszek covers the basics of conducting user interviews: picking the right interview type, asking the “right” questions, do’s/don’ts of interacting with wsers, and how to interpret results.
Bio
Ash Banaszek is an UX advocate at Union Pacific Railroad with nearly a decade of experience in the field. Outside of righting tech wrongs, Ash is an award-winning Toastmaster and uses her public speaking experience to infuse humor and thought-provoking questions into her talks.
About the conference
Deliver is a conference that brings people together to uncover better ways to deliver software and provide value within your organization and for your customers.Deliver is a conference for designers, testers, architects, project managers, developers, business analysts, product managers, infrastructure professionals, and others.
Mar 08, 2020