InfoQ Homepage Presentations UX Maturity Ladder: A System of Measurement

UX Maturity Ladder: A System of Measurement



Hira Javed discusses a framework for measuring a product’s experiential growth, and how it impacts users’ relationship with it.


Hira Javed is the Service Design Lead at the Canadian Broadcasting Corporation. She plays at the intersection of design, research and strategy. Her professional adventures have included explorations in CPG, banking, tech startups, and media. Her journey includes working as an Information Architect, UX Researcher, Design Strategist, and Service Designer.

About the conference

Deliver is a conference that brings people together to uncover better ways to deliver software and provide value within your organization and for your customers.Deliver is a conference for designers, testers, architects, project managers, developers, business analysts, product managers, infrastructure professionals, and others.

Recorded at:

Feb 15, 2019

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