Início Apresentações Intelligent Customer Support for the Masses: How Nubank Does It
Intelligent Customer Support for the Masses: How Nubank Does It
37:20
Resumo
In this talk, I will go over how we use modern technologies and Machine Learning at Nubank to keep growing our customer base without linearly increasing our headcount and how we package all of that in a good UX.
Minibiografia
Fuad - I've been working with Software Development for the past 6 years, mostly building Web, Distributed Computing and Machine Learning products. Currently. Paulo - I've been a Data Scientist for the past 3 years, working on projects ranging from simple modelling for web applications to deep learning models for image and audio classification.
Sobre o Evento
Nos dias 29 e 30 de setembro de 2018 aconteceu a segunda edição do The Conf, com uma grade 100% de pessoas brasileiras, apresentando temas de tecnologia que vai de Web, a Games, a Data Sciences, mas apresentado inteiramente em inglês. O evento contou com aproximadamente 30 palestras, em 2 dias inteiros, com 2 tracks paralelas apresentadas simultâneamente.
28 ago 2019