Some 80% of all improvement and change programmes fail: they did not achieve the expected results, the investment in the change programme was greater than the value achieved, “improvements” were seen as mostly bureaucratic, or changes were abandoned soon after the implementation. Intelligent Evolution ensures long-term business success rather than short-term satisfaction of a standard or theory.
Agile methodologies have become mainstream because they provide a better fit to the modern, changing software world. CMMI is a cross-organizational approach which has proven successful in terms of quality assurance and cost when executed properly. Big organizations with self-organized agile teams can achieve technical maturity levels, by using a common metalanguage and a good-practices catalog.
CMMI for Services(CMMI-SVC)is a process improvement framework developed by the SEI for service providers. InfoQ spoke to Eileen Forrester, co-author of CMMI for Services: Guidelines for Superior Service and manager of CMMI-SVC. In this interview we cover adoption practices for CMMI-SVC and its relationship with CMMI-DEV, ITIL and Agile accompanied by relevant excerpts from the book.
CMMI for Development (CMMI-DEV) framework SEI can be used to improve product quality and project and organizational performance. InfoQ spoke with Mike Konrad, co-author of the book on the framework.