At the Agile Tour Brussels conference, Luc Taesch facilitated a workshop about understanding and listening. He applied "cognitive science" or "neuroscience" for IT Professionals, and provided solutions to help them dealing with interrupting thoughts and feelings.
At GOTO Amsterdam 2013, Russ Miles did a lightning talk about building the right thing in 5 questions: the 4 questions from impact mapping “Why? Who? How? and What?” and one additional question “What assumptions underpin everything?”. InfoQ did an interview with him about building the right thing using simplicity.