Johanna Kollmann shares practices for doing UX work in an agile environment where people-thinking is at the center of the team.
Lyzbelle Strahan shares insurance claims investigation techniques useful for designing the interaction with users during product research.
Alişan Atvur shares methods for productively critiquing and improving UX designs, techniques for client buy-in for user research, and how to inspire others on the value of UX.
Leisa Reichelt proposes a detailed process for delivering a great UX starting from the original vision of the product, to business strategy, to customer experience strategy and tactical execution.
Janne Jul Jensen presents the development process of a mobile banking application from prototyping to the actual product including SCRUM sessions, sprint evaluations, UI designing, and user feedback.
Simon Oxley presents how his team built a monitoring and reporting web application, what were the challenges encountered and the decision made upfront, what were the technologies and tools used, and what are the their plans for the future.
Torrey Rice presents some of the relevant milestones in the evolution of the web from a UX perspective, starting with one of the first game consoles, the appearance of email and HTML to the latest developments in mobile computing, then trying to foresee the future of web development and what it will mean for developers and casual people.