Ben Linders is a Senior Consultant in Quality, Agile, Lean, and Process Improvement, based in The Netherlands. As an advisor, coach and trainer, he helps organizations by deploying effective software development and management practices. He focuses on continuous improvement, collaboration and communication, and professional development, to deliver business value to customers. Ben is an active member of several networks on Agile, Lean and Quality, and a frequent speaker and writer. He shares his experience in a bilingual blog (Dutch and English) at www.benlinders.com.