CMMI for Services(CMMI-SVC)is a process improvement framework developed by the SEI for service providers. InfoQ spoke to Eileen Forrester, co-author of CMMI for Services: Guidelines for Superior Service and manager of CMMI-SVC. In this interview we cover adoption practices for CMMI-SVC and its relationship with CMMI-DEV, ITIL and Agile accompanied by relevant excerpts from the book.
The CMMI for Development (CMMI-DEV) framework, developed at the Software Engineering Institute (SEI), can be used to improve product quality and project and organizational performance. InfoQ spoke with Mike Konrad, co-author of the book published on CMMI-Dev framework.