"If you can't say something nice..."
Trust itself responds to basic agile principles - little and often works better than large commitments delivered very seldom. Random acts of kindness build trust in personal relationships but also in the workplace.Even the most brilliant, educated technologists among us may find it hard to express their feelings. Anderson identifies a simple habit worth cultivating: give a compliment where it's deserved.
This blog also points to other entries by Anderson on trust in the workplace.