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Fast, Easy Usability Tricks for Big Product Improvements
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by Chris Nodder on Feb 10, 2012 |
52:20

Summary
Chris Nodder proposes a 5 steps process to improve a product: watch users using it, interpret what they are doing, generate product ideas, turn ideas into design, let users test the design.

Bio

Chris Nodder is an established usability expert with 18 years industry experience in designing and evaluating systems that are efficient, effective and satisfying for their intended audience. Chris was a Director with Nielsen Norman Group for five years and a senior user researcher at Microsoft for seven years, responsible for XP SP2 usability. He’s active in the Balanced Teams movement.

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