Chris Nodder proposes a 5 steps process to improve a product: watch users using it, interpret what they are doing, generate product ideas, turn ideas into design, let users test the design.
Chris Nodder is an established usability expert with 18 years industry experience in designing and evaluating systems that are efficient, effective and satisfying for their intended audience. Chris was a Director with Nielsen Norman Group for five years and a senior user researcher at Microsoft for seven years, responsible for XP SP2 usability. He’s active in the Balanced Teams movement.
GOTO Aarhus is the enterprise software development conference designed for team leads, architects, and project management and is organized by developers, for developers. As software developers and architects ourselves, we wanted to craft the ultimate conference. The result is a high quality conference experience where a tremendous amount of attention and investment has gone into having the best content on the most important topics presented by the leaders in our community, staged in an intimate environment needed to support as much learning and networking as possible.http://gotocon.com/