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Get Satisfaction Uses Ruby on Rails and Cloud Computing Platform to Achieve Scalability and Reliability
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by Thor Muller on Mar 30, 2011 | NOTICE: The next QCon is in San Francisco Nov 16-20, 2015. Join us!

Thor Muller presents how Get Satisfaction managed to reliably scale their Ruby on Rails-based customer community platform using Agile, TDD, BDD, and by deploying their framework in the cloud.


Thor Muller is CTO & co-founder of Get Satisfaction, a Web-based platform that powers over 35,000 customer communities. With its motto "Love Your Customers," Get Satisfaction is a leader in empowering organizations to support and engage their customers on the social Web. As a serial entrepreneur he is co-founder of Rubyred Labs, Trapezo, and founder of Prophet Communications.

QCon is a conference that is organized by the community, for the community.The result is a high quality conference experience where a tremendous amount of attention and investment has gone into having the best content on the most important topics presented by the leaders in our community.QCon is designed with the technical depth and enterprise focus of interest to technical team leads, architects, and project managers.

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