Robert Benefield offers a pragmatic overview for discovering operational indicators that provide valuable insight in running and improving online services.
Robert Benefield has over 20 years of executive leadership experience building and leading world-class global lean and high performance engineering and technical operations organizations in demanding high uptime environments spanning industries such as investment banking, defence, telco, and Internet service industries.
Software is Changing the World. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.