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Anthony Alford

Page de profil créée 14 févr. 2019

Director, Development at Genesys Cloud Services

Résumé

Anthony is a Director, Development at Genesys where he is working on several AI and ML projects related to customer experience. He has over 20 years experience in designing and building scalable software. Anthony holds a Ph.D. degree in Electrical Engineering with specialization in Intelligent Robotics Software and has worked on various problems in the areas of human-AI interaction and predictive analytics for SaaS business optimization.

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