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Anthony Alford
Senior Director, Development at Genesys Cloud Services
Résumé
Anthony is a Senior Director, Development at Genesys where he is working on several AI and ML projects related to customer experience. He has over 20 years experience in designing and building scalable software. Anthony holds a Ph.D. degree in Electrical Engineering with specialization in Intelligent Robotics Software and has worked on various problems in the areas of human-AI interaction and predictive analytics for SaaS business optimization.