Net-Map is a tool developed by Eva Schiffer that allows you through interviews to visualise and analyse how different people and groups influence a particular situation. It is of interest to Agile teams as it can help you understand who your stakeholders are, how they are connected and the level of influence they have. InfoQ recently caught up with Eva and asked her a few questions.
Often project leaders—even Agile project leaders—talk about their projects in terms of features. Yes, and what do features really mean for stakeholders? Features are what your system or process can do. Benefits are why people care. And benefits equal business value. Learn why and how to communicate benefits rather than features—and what it will mean for you, your team and your organization.
Often Customers provide half baked solutions with no linkage to value. An Agile team needs examples linked to the Business Value they provide. Feature Injection is a process that takes a half baked solution identifies the Business Value it provides and then produces a set of examples driven from that value.
CMMI for Services(CMMI-SVC)is a process improvement framework for service providers. InfoQ spoke to Eileen Forrester, co-author of CMMI for Services: Guidelines for Superior Service Edition 2.
A discussion of how Development, Operations and others can collaborate to prepare a good deployment package. minimizing the potential for error, improving clarity, and allowing for customization.
This article ties a rather abstract and developer centered concept (story points) to the real world of business (spreadsheets and ledgers). Making this connection is essential for management. 5
In this article, Michael Poulin talks about how create an application/platform environment using spline tactics, which is capable of adopting changes and providing strategic agility to businesses.
Those familiar with only ITIL V2 often scoff at the thought that ITIL could serve as a governance framework for SOA. With ITIL V3, the focus of the framework shifted towards service-orientation.
Julian Everett and Chris Matts describe an IT business case as a meme - one that is competing in the complex ecosystem that constitutes a market sector and show its implications. 3
The book chapter presented in this article offers practical advice on governing a Service Factory with guidelines for defining, developing, testing, deploying and operating services plus a case study