Why do we promise more than we can deliver? Why do we say yes when we are already too busy? Chronic Overcommitment is a pervasive problem in the IT industry. In this article we take a look at the behaviors that drive over commitment and the dynamics at play in your organization the make it a difficult problem to solve. Finally, we offer some advice to those who suffer from this affliction.
This second article in the series on the Kanban “nine values, three agendas” model explores the service orientation agenda. Building on the sustainability agenda, this agenda adds the values of customer focus, flow, and leadership. Individually, each of these brings some challenge; collectively, they can represent to a significant sense of direction, a much more outward-looking approach to change.
Often, requirements elicited from stakeholders describe a system’s functionality but fail to address qualities such as performance, reliability, & availability. Documenting these requirements is often overlooked because there are implicit assumptions that the system will perform to expected levels. This article describes a process developed on the idea of persona sketches to address this problem.
Entrepreneurs apply lean-startup to try to sell their product/service even before they build it: "make sure you have paying customers". Naresh Jain shares his approach to find effective MVPs.
Ellen Gottesdiener and Mary Gorman have written a book titled Discover to Deliver: Agile Product Planning and Analysis. They recently spoke to InfoQ about the ideas behind the book.
Enterprises want to understand customer needs and deliver products that create value. How Yammer test their business customer hypotheses, and why they focus on the architecture of their products.
Eduardo Miranda from Carnegie Mellon University explains planning in agile projects, planning techniques, and the impact of agile on project management offices and the project manager role. 4
Large enterprises face challenges in innovation, budgeting, and transformation to agile. Principal analyst Michael Azoff explains Ovum’s view on creating an agile enterprise.
Suzanne and James Robertson have released the 3rd edition of their book Mastering the Requirements Process. This edition includes material focused on requirements in agile projects and outsourcing.
Laila Lotfi explains how using automated error reporting results in greater customer trust, higher renewal rates, lower maintenance costs, and fewer opportunities for the competition. 2
One of the main challenges when designing software architecture is considering quality attributes. Not only their design turns out to be difficult, but also the specification of these attributes. 2
Gojko Adzic has written Specification by Example in which he provides advice and guidelines on adopting this approach as a way to create living documentation on a software development project. 7