Shane Hastie presents examples of how the most innocent of question or suggestion can send teams into a spin, and suggests a number of techniques to help create an environment where real communication can happen, irrespective if your team is co-located or distributed.
Shane Hastie is an experienced and enthusiastic trainer and coach based in New Zealand, working with teams and organisations around the world. He specialises in working with cross cultural and distributed teams. He is the Agile Practice Lead for Software Education, a Director of the Agile Alliance and is the Process and Practices Lead Editor for InfoQ.com.
Software is Changing the World. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.