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Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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  • The Hows and Whys of Effective Production-Readiness Reviews

    At QCon Plus November 2021, Nora Jones, CEO and founder of Jeli, talked about how to build production readiness reviews (PRR) with emphasis on context and psychological safety. Her talk focused on the particulars of a PRR process that relates to incidents.

  • What Kind of Coach Does Your Team Need?

    Coaching is primarily client-driven; the client chooses the right coach for a particular need at a particular time. However, the team may first need to understand what coaching is before deciding what kind of coach they need, and why they need it. This article examines the role that a coach can play in establishing, maintaining and nurturing a safe space for teams to grow and achieve their goals.

  • How Psychological Safety at Work Creates Effective Software Tech Teams That Learn and Grow

    This article provides the foundations of psychological safety and shows how it has been applied for team effectiveness. It explores how psychological safety supports learning and improvement and how we can foster a psychologically safe culture in tech teams.

  • Hybrid & Remote Work in 2022 and Beyond

    Moving into 2022, ways of working and interacting are continuing to evolve as organisations adapt to the ongoing changes brought about by a wide range of factors influenced by the COVID-19 pandemic. Making remote work sustainable, flexible, hybrid and asynchronous working, recognising the importance of employee experience and supporting mental wellness are important trends in the future of work.

  • Creating Psychological Safety in Your Teams

    Psychological safety is a work climate where employees feel free to express their questions, concerns, ideas and mistakes. We cannot have high-performing teams without psychological safety. In this article, you will learn practical ideas, interesting stories, and powerful approaches to boost psychological safety in your team.

  • Remote Ensemble Testing - How an Experiment Shaped the Way We Work

    This article shares how an experiment evolved into a common practice at the workplace, using an experimental approach with remote ensemble testing to get teammates on our cross-functional team more involved in the testing activities of the jointly created product. This all started in the times of a global pandemic where the entire team was working from home.

  • Growing an Experiment-Driven Quality Culture in Software Development

    Have you ever faced a challenge at work that you weren’t sure how to tackle? Experiments to the rescue! In a complex environment like software development, no one can tell what might work, so we have to try things out. Read this article to learn about key challenges, insights and lessons, and get inspired for your own path to experimentation.

  • Hybrid Work is Here to Stay, and Software Teams Need to Adapt

    In a post-pandemic workplace, face-to-face conversation is no longer the de facto collaboration method. As hybrid and distributed software development teams emerge, we look at ways that tools and processes can foster collaboration no matter where the team is located. Asynchronous work, a single source of truth, clear documentation and owners, and automation will empower hybrid development teams.

  • How to Enable Team Learning and Boost Performance

    Team performance is dependent on safety, teamwork and ongoing learning. Clarity in roles, psychological safety, breaking bad habits and constantly learning are critical to enabling high performance.

  • How to Recognise and Reduce HumanDebt

    We know TechDebt is bad; chances are HumanDebt is worse, and once you’ve seen it, you can’t “unsee” or ignore it. What is now needed is a focus on the humans who do the work. Psychological safety in teams is key. The “people work” -both at an individual, but especially at a team level- is the key to sustainability and growth of high-performing tech teams.

  • DEI Is Rooted in Justice: Stop Making it about Profit

    Diversity, equity, and inclusion practices exist for the betterment of every single person within a company from the ground floor to the glass ceilings. Don't build a case for diversity, equity, and inclusion. You are an establishment that depends on other humans to operate your business and bring success. Their sense of belonging, inclusion, and psychological safety is your direct responsibility.

  • Facilitating Feedback That's Psychologically Safe

    This article focuses on feedback with regards to a plan or proposal - ways to make it easier to give and receive feedback, so the psychological safety of the team can increase. The aim is to give you insights, models, structures and practical things to try, in order to facilitate feedback that boosts psychological safety in your team(s).

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