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  • Adaptive Frontline Incident Response: Human-Centered Incident Management

    The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.

  • Q&A on the Book Compass for Agility

    The book Compass for Agility by Leila Rao describes an approach to create change in complex organizations and realize business agility. The compass consists of five phases: Ideation, identification, intake, in action, and introspection. Iterating with this five-step approach can develop internal capability for adaptability and reinvention.

  • Author Q&A on the Book The Innovation Revelation

    David Lowe has written the book The Innovation Revelation: A story about satisfying customer needs. The book tells the fictional story of Charlie Blades who is a manager in the IT department of a retail company in London, faced with disruption from outside and old ways of working inside. The story explores how changes in workplace culture and practices can result in better outcomes.

  • Power to the People: Unleashing Teams through Liberating Structures

    Liberating Structures are a great way for teams to find their voice. They make this happen by asking us to think creatively about the kinds of invitations we are making, and by subverting the normal power dynamics in a meeting. In this article, Greg Myer shares how he is using Liberating Structures at Capital One.

  • Maybe Agile Is the Problem

    “Agile” now means anything, everything, and nothing. Many organizations are Agile fatigued, and the “Agile Industrial Complex” is part of the problem. Agilists must go back to the basics and simplicity of the Manifesto and 12 Principles. The Heart of Agile and Modern Agile are examples of basic, simple frameworks. Agilists also have much to learn from social sciences.

  • Managing to the Next Century - The Five Big Things for Agile Transitions

    This article explores the key things to think about and prepare for when your organization is transitioning to an agile approach. He emphasizes the importance of supporting and protecting agile culture, self-organization, managing with outcomes, removing sources of waste and delay, and measuring and improving value delivered with frequent feedback.

  • Agile in the UK Government - An Insider Reveals All

    The Government Digital Service (GDS) aims to transform the relationship between citizen and state, moving the UK towards becoming a world-leading digital-by-default government. Nick Tune explores what GDS has achieved with assessments, sharing agile practices and experiences, and open source software, and shares what isn’t working so well in government IT.

  • Why Agile Is Critical for Attracting Millennial Engineers

    More and more companies are realizing that having an Agile organization is critical to attracting and retaining the latest generation of millennial engineers. Millennials demand the context, flat organization/decentralized power and emphasis on collaboration that Agile offers – and companies of all sizes and verticals are responding.

  • Inner Source—Adopting Open Source Development Practices in Organizations

    Although inner source offers numerous benefits, many practitioners are unclear about what it is and how to adopt it. When adopting inner source, organizations should consider nine factors pertaining to product, process, and organization.

  • Unfreezing an Organization

    Ahmad Fahmy provides an authentic retrospective of a large scale agile transformation at a large bank, looking at what worked, what didn't and lessons which can be applied at other organizations facing similar challenges.

  • Scrum with Trello

    Trello, with more than 10M users worldwide, is fast becoming a popular tool for agile teams of all flavours. In this article we look at some of the emerging good practices and patterns people are adopting when using Trello to manage their Scrum process. From basic board setup, to life without child tasks and the most useful plugins you can use to extend Trello to get the most out of it

  • The Agile Base Patterns, a Cross-Quadrant Conversation

    Lyssa Adkins and Dan Greening had a chance to explore the ideas behind the Agile Base Patterns, looking at the underlying intent and goal of a wide range of agile practices. They discuss the implications of the Solve Systemic Problems pattern in detail and how doing so almost forces people in the ScrumMaster role to move into a coaching stance

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