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  • Bots Are Coming! Approaches for Testing Conversational Interfaces

    Voice-based computing interfaces need testing with an adapted approached, suited for their specificity and context. Some things need to be adapted (test strategy, testing approach, validation criteria), while others can be re-used (e.g. API testing approaches and tools), and some require learning new things (e.g. testing artificial intelligence models and components).

  • The Impact and Ethics of Conversational Artificial Intelligence

    Improvements in natural language understanding and our changing relationship means we can use chatbots in ways we couldn’t before - both to augment human conversation and support, or indeed, to replace it. Those working in the software industry must understand and take responsibility for how we use Conversational AI and our users' data.

  • Book Review: Alexa Skills Projects by Madhur Bhargava

    In this book, Barghava introduces developers to Alexa and the Amazon platform that can be used to build skills. The book includes many hands-on examples and allows developers to quickly experience conversational application development. At the end of the book, Barghava provides a glimpse into the future and provides readers with some of his insights on the future of digital assistant capabilities.

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