InfoQ Homepage Communication Content on InfoQ
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Q&A on the Book Inviting Leadership
The book Inviting Leadership by Daniel Mezick and Mark Sheffield explores how using an invitational leadership approach can increase employee engagement and self-organization. It shows how changing the decision-making process influences culture and can lead to lasting change.
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Q&A on the Book Can You Hear Me? - How to Connect with People in a Virtual World
The book Can You Hear Me? - How To Connect with People in a Virtual World by Nick Morgan explores the challenges that virtual communication poses upon us, and provides solutions and practical tips for connecting and communicating virtually with each other.
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Why Do We Need Architectural Diagrams?
Software architecture diagrams, when created well, and sparingly, can greatly improve communication within the development team and with external stakeholders. They require an understanding of the intended audience, and thoughtful restraint on what to include. Resist the temptation to think that diagrams are unnecessary or unhelpful, simply because there have been plenty of cases of bad diagrams.
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Q&A on the Book “Distributed Teams: The Art and Practice of Working Together While Physically Apart”
Distributed Teams: The Art and Practice of Working Together While Physically Apart by John O’Duinn is a practical guide for people who work in distributed or dispersed teams. It details the business, social and personal benefits of distributed teams and provides suggestions for effective communication when physically distributed, coordinating work and handling complex interpersonal situations.
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Q&A on the Book Emotional Science
The book Emotional Science by Michael K Sahota and Audree Tara Sahota provides an understanding of emotions, which, as stated by the authors, goes beyond current models in psychology. The book provides exercises that can be used to become aware of emotions and learn how to deal with them, which is a practical way of increasing your Emotional Intelligence.
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How the TOGAF Standard Serves Enterprise Architecture
Any architect working with large enterprise systems has probably looked for guidance on how to manage the complexity and communicate with various stakeholders. This introductory overview of the TOGAF standard explains the structure of the framework, as well as discusses the benefits of using enterprise architecture to manage complex systems.
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The C4 Model for Software Architecture
Software architecture diagrams can be a very useful communication tool, but many teams have scaled back on the creation of diagrams, and when diagrams are created, they are often confusing and unclear. The C4 model consists of a hierarchical set of software architecture diagrams for context, containers, components, and code.
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Patterns for Microservice Developer Workflows and Deployment: Q&A with Rafael Schloming
Drawing on his experience with developing a microservices application at Datawire in 2013, Rafael Schloming argues that one of the most important — although often ignored — questions a development lead should ask is "How do I break up my monolithic process?" as the development process is critical to establishing and maintaining velocity.
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Playing with Messaging Chatbots in the Omnichannel Contact Center
The proliferation of messaging platforms is forcing companies to shift towards an omnichannel strategy, where they need to be able to contact people in their preferred channel. In this article we will develop an omnichannel messaging chatbot that offers two-way communications over SMS and Facebook using the Twilio Studio visual tool.
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Agile for Marketing and Communication
Agile Marketing and Communication (MarCom) bridge the IT and communication disciplines. Communication professionals started to apply agile in their projects, which has led to better collaboration and increased productivity and creativity. Professionals take on tasks outside their usual responsibilities and duties, and it's the team that decides how the work is prioritized and done.
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Offshoring Agile When You Are a Startup
Working with an offshore partner becomes faster and cheaper as communication technologies continue to improve. It is possible to achieve agility with an offshore team as long as you understand the limitations. Although some of the principles from the agile manifesto are difficult to reconcile with offshoring, they can still be used as guidance to work effectively together.
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Q&A on the Book Working with Coders
The book Working with Coders is a practical guide to managing teams of software developers aimed at a non-technical audience. In the book, Patrick Gleeson explores how the software development process works and what managers can do to support it effectively and build solid working relationships with coders.