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InfoQ Homepage Communication Content on InfoQ

  • Microsoft Launches a New Communication Platform with Azure Communication Services

    During its annual Ignite Conference, Microsoft announced Azure Communication Services (ACS), a fully-managed communication platform. The offering is currently in public preview.

  • Learnings from a Project That Went from Heaven to Hell

    Maja Selmer Megard, project leader and department manager at Kantega, shares her experience from a project that at first sight seemed to be a perfect fit in all regards, but ended up as the most exhausting, conflict-ridden project she has been in.

  • Making Distributed Organizations More Effective

    An autonomous team model with teams organized around geographical or time-zone proximity can make a distributed organization more effective. With the Reverse Conway Maneuver you can deliberately add or remove bottlenecks to better support the designs you are trying to build.

  • How to Debug Your Team: QCon London Q&A

    Lisa van Gelder spoke about debugging your team at QCon London 2020, where she presented her toolkit for how to diagnose and address issues with a team’s pace of delivery. “It is all about ensuring they have mastery, autonomy, purpose and psychological safety”, she said. She uses that toolkit to introduce change to teams in a way that gets the buy-in from the team.

  • How Leaders Can Foster High-Performing Teams

    A leader can act as a coach, provide opportunities for ownership, and find out what motivates people to foster high performing teams. It also helps teams if leaders have powerful and meaningful conversations with team members and give vocal feedback face to face to team members.

  • Developing Cultural Sensitivity in Working with Other Cultures

    Cultural differences can be a challenge in an international workplace, but at the same time cultural diversity can also be fascinating, said Rachel Smets. At Positive Psychology in Practice 2019 she suggested we prepare ourselves when working with other cultures or moving abroad, and develop our cultural sensitivity by learning about new cultures as much as we can.

  • How Design Systems Support Team Communication and Collaboration

    By using design systems, design teams can improve their workflow, reuse their knowledge, and ensure better consistency, said Stefan Ivanov. They allow one to fail faster and to speed up the iteration cycle, enable spending more time collecting user feedback in the early stages of product design, and reach the sweet spot of a product market fit much faster.

  • Experiences from Working with Distributed Agile Teams

    Not being able to frequently connect with your colleagues face-to-face makes successful communication more difficult in distributed teams, said Shabi Shafei, Scrum Master at ABN AMRO Bank. A Q&A about how distributed teams can transform into great agile teams.

  • Lynne Cazaly on Making Sense Using Hand-Drawn Images

    At the recent Agile on the Beach New Zealand conference, author and graphic facilitator Lynne Cazalay presented a masterclass on sensemaking; some techniques to clarify ideas through graphical images - simple diagrams which can help identify the important elements of any narrative and represent them in a style that makes content meaningful.

  • Building High-Quality Products with Distributed Teams

    To ensure the quality of the products and services, Intermedia uses a common test & pre-production environment for all distributed teams. Lilia Gorbachik, product manager at Intermedia, mentioned at European Women in Tech that having a mature testing process, working with risks, and making daily decisions from a high-quality product perspective are key aspects to build high-quality products.

  • The Human Side of Microservices

    A microservices architecture is a game changer for team communication, not a purely technical solution. If different teams don’t have stable, direct communication channels, the software they produce will suffer. The five key properties crucial for a successful microservices implementation are zero-configuration, auto-discovery, high redundancy, self-healing, and fault tolerance.

  • Organizational Refactoring at Mango

    To increase agility, companies can descale themselves into value centers in charge of a business strategic initiative, with end-to-end responsibility and with full access to the information regarding customer needs. You need to create spaces where people can cross-collaborate and learn, using for instance self-organized improvement circles, Communities of Practice or an internal Open Source model.

  • Readable Code - Why, How and When You Should Write It

    Most people would say they want readable code, and may even prefer readability over functionality. But when it comes down to asking people to define readability, opinions will start to diverge. At Explore DDD 2018 , Laura Savino covered why we want readable code, what it really means to be readable, and when readability absolutely must take priority over other considerations.

  • Atlassian Announces Solutions for Incident Management

    Atlassian announced on September 4 that they have launched a new product called Jira Ops and that they will acquire OpsGenie. Organizations can use Jira Ops for resolving incidents and doing post-mortems to learn from them. OpsGenie adds prompt and reliable alerting to Jira Ops.

  • Leading within: Evolving into Agility

    Adaptive organizations rely on horizontal leadership where awareness is a fundamental quality for leadership. When we are able to really listen with curiosity, empathy and courage, then our listening changes our perceptions, our relationships, and therefore, our environment.

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