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Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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  • How to Assess Software Quality

    The quality practices assessment model (QPAM) can be used to classify a team’s exhibited behavior into four dimensions: Beginning, Unifying, Practicing, and Innovating. It explores social and technical quality aspects like feedback loops, culture, code quality and technical debt, and deployment pipeline.

  • Reliable Continuous Testing Requires Automation

    Automation makes it possible to build a reliable continuous testing process that covers the functional and non-functional requirements of the software. Preferably this automation should be done from the beginning of product development to enable quick release and delivery of software and early feedback from the users.

  • Getting Feedback When Your Colleagues Are Also Your Customers

    Getting and using feedback from colleagues who are also customers using your product can improve the quality of the product and help to improve the way of working. In this situation, it’s easier to receive feedback, but you can get overloaded by it.

  • How Getting Feedback from Angry Users Helps to Develop Better Products

    Every time you change something in your product, angry users can show up. These users are engaged and they care about your product. Listening to them can help you find golden nuggets of user insight to improve your product.

  • How Testers Can Contribute to Product Definition

    Utilizing the tester’s feedback during product definition and design is valuable for the business. Listening to the organization's needs, understanding the business goals, and customizing the test process by incorporating different skills and practices is one way testing can begin while the product is still "on paper".

  • Draft Published of the Code of Ethical Conduct for Agile Coaching

    The Agile Coaching Ethics Initiative has published a draft code of ethics that aims to raise the standards around agile coaching. It runs under the auspices of the Agile Alliance to independently represent the wider agile community.

  • Analyzing Large Amounts of Feedback to Learn from Users

    Making it easy for users to give feedback and automating the collection of feedback helps to get more feedback faster. Using artificial intelligence, you can analyze large amounts of feedback to get insights and visualize trends. Sharing this information widely supports taking action to enhance your product and solve issues that users are having.

  • Applying Lean and Accelerate to Deliver Value: QCon Plus Q&A

    Understanding the science and math behind lean principles and practices can enable engineering leaders to advocate for and implement them in their workplace. This way they can directly impact employee engagement and morale, as well as the bottom line, as David Van Couvering explained in his talk about applying lean principles and practices for delivering value at QCon Plus 2020.

  • Applying Observability to Ship Faster

    To get fast feedback, ship work often, as soon as it is ready, and use automated systems in Live to test the changes. Monitoring can be used to verify if things are good, and to raise an alarm if not. Shipping fast in this way can result in having fewer tests and can make you more resilient to problems.

  • How Leaders Can Foster High-Performing Teams

    A leader can act as a coach, provide opportunities for ownership, and find out what motivates people to foster high performing teams. It also helps teams if leaders have powerful and meaningful conversations with team members and give vocal feedback face to face to team members.

  • The Importance of Fun in the Workplace

    Things at work that make us smile or laugh can improve team cohesion, productivity and organisational performance. Fun can’t be forced, but it can be fostered, said Holly Cummins at FlowCon France 2019, where she spoke about the importance of fun in the workplace.

  • How Deploying Every Feature Branch Enables Fast Product Feedback

    Pushing the boundaries of continuous delivery, you can fundamentally change the way people collaborate while building software. Christian Uhl presented at DevOpsCon Munich 2019 how deploying every feature branch using GitLab and Kubernetes helps them to get fast feedback from product owners and stakeholders.

  • Usability Testing and Testing APIs with Hallway Testing

    Hallway testing can be used to enhance the usability of products and make your UX better. You can also use it to test APIs as Ewa Marchewka, head of software integration and test department at Nokia, presented at TestCon Europe 2019. It’s cheap, straightforward, there’s no need for complicated tools, and it’s fast, getting feedback from the end-user almost instantly.

  • How Team Feedback Can Drive OKRs

    Team feedback meetings can help teams to define their own goals. Such meetings increase focus and motivation within teams, and with proper transparency they enable alignment between the teams’ and organizational goals. In his talk at Agile Leadership Day 2019, Michael Sommerhalder presented how Digitec Galaxus combined quarterly team feedback meetings and team missions with OKRs.

  • The Importance of Feedback for Skill Development and Careers

    Feedback and continuous learning are crucial for personal and professional development. Non-technical skills like creative problem solving, critical thinking, and an entrepreneurial mindset are important to make progress in your career. You have to own your career direction and know what you ultimately want to be in order to decide on the next steps.

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