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A Design Thinking Roadmap for Process Improvement and Organizational Change
How to understand an organization and the problem they want to improve, find solutions to problems, and provide feasible and high value recommendations that significantly transform how the organization operates for many years? This article shows how design thinking techniques have been used at NASA to drive organizational change and process improvement to create an impact on the organization.
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Agile in the UK Government - An Insider Reveals All
The Government Digital Service (GDS) aims to transform the relationship between citizen and state, moving the UK towards becoming a world-leading digital-by-default government. Nick Tune explores what GDS has achieved with assessments, sharing agile practices and experiences, and open source software, and shares what isn’t working so well in government IT.