Flow Debt is a leading indicator that provides a view of what is happening inside a delivery system; an important metric for improving software development. This article provides an example how a metric like Flow Debt can be used improperly, i.e. out of their domain, or properly, i.e. context aware usage of Flow Debt with an IT operations team.
This article shows an internally driven and remarkably smooth Kanban implementation approach which very quickly rewarded Siemens Health Services (HS) with real and sustainable improvements in predictability, efficiency and quality. It demonstrates the benefits of “flow” and its advantages in terms of actionable metrics and forecasting capabilities based on real data captured from recent releases.