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  • Four Benefits of Switching Your Contact Center Agent Software to WebRTC

    Contact centers around the globe are running two sets of expensive software: CRM and Real-Time Communications. Tsahi Levent-Levi shows how, by integrating WebRTC, companies can become more flexible and save money. Using only a browser, with no additional software or plug-ins to install, call centers can distribute their work force around the globe.

  • Microservice Threading Models and their Tradeoffs

    A microservice's efficiency and resource consumption patterns are dramatically affected by its threading model. Choosing the correct model for your solution is a basic requirement for success. Glenn Engstrand investigates multiple options for a service's execution life-cycle, gives examples of the benefits and drawbacks for each choice, and provides recommendations for each model's implementation.

  • Q&A on Express.js with Evan Hahn

    When people talk about Node.js powering the back-end web, they're often actually talking about Express. Just as jQuery and other frameworks smooth over the XmlHttpRequest work in the browser, Express.js works to make the experience on the server just as easy. In this Q&A, author Evan Hahn provides more context on Express and where it's going.

  • Is There Really Such a Thing as a “Hybrid Agile” Method?

    There are dozens of Agile methods nowadays and more and more often we hear about Hybrid Agile, but what does that actually mean? This article provides a view on why it is important to have clarity around the term Hybrid Agile and what it has to mean to make sense. It provides guidance on circumstances when you could use the different kinds of methods.

  • Locating Common Micro Service Performance Anti-Patterns

    In this second installment on diagnosing performance issues, performance engineer Andreas Grabner focuses on spotting patterns that cause performance and scalability issues in distributed Micro Service Oriented Architectures.

  • Angular 2 and TypeScript - A High Level Overview

    AngularJS has become the world's most popular JavaScript framework for creating web applications. And now Angular 2 and TypeScript have brought true object oriented web development to the mainstream, using a syntax that is strikingly close to Java 8. In this article we provide a high-level overview of the Angular 2 framework.

  • Top 10 Performance Mistakes

    Martin Thompson, co-founder of LMAX, keynoted at QCon São Paulo 2016, outlining the top 10 performance related mistakes that he has encountered in production.

  • Q&A with Dave Snowden on Leadership and Using Cynefin for Capturing Requirements

    Dave Snowden gave a talk titled "Context is Everything" at the Scaling Agile for the Enterprise 2016 congress in Brussels, Belgium. InfoQ interviewed him about applying leadership models, the Cynefin model and how it can be used for capturing requirements, scaling agile, and sustainable change.

  • State of the JavaScript Landscape: A Map for Newcomers

    Modern JavaScript development is in constant motion. Build tools that were popular 12 or even six months ago are no longer en vogue. In this article, Bonnie Eisenman gives JavaScript newcomers a map to get started on their JavaScript journey. For more experienced JavaScript developers, Bonnie provides an update on where the community is at and what technologies to use for new projects.

  • IBM's Swift on the Server

    Since Swift's open-source release, IBM has been working on the project and providing libdispatch on Linux, as well as providing a Swift web-based runtime and a managed catalog of Swift projects. InfoQ spoke to Chris Bailey and Patrick Bohrer, who presented at QCon London 2016, and asked them where they see Swift going in the future.

  • 0 Bugs Policy

    Gal Zellermayer describes the 0 bugs policy, a process for handling bugs that is based upon 1 rule: whenever you encounter a new bug, you should either fix that bug, or close it as "won't fix" and don't think about it again.

  • C#/Web API Code Generation Patterns for the RAML User

    In this article, Jonathan Allen outlines the design patterns that users of REST specification languages such as RAML, Swagger, and API Blueprint should adhere to when generating code for C# and ASP.NET Web API. This includes topics such as model validation, async support, and request cancellation.

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