InfoQ Homepage Psychological Safety Content on InfoQ
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Psychological Safety in Post-Mortems
Emotions often come to the fore when there is an incident; psychological safety in blameless post-mortems is essential for the learning process to happen. The post-mortem session must be fairly moderated, preferably by an outsider, giving everyone a turn to speak without criticism. Don’t start the analysis of the incident before there is a clear and common understanding of what actually happened.
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Making Games for High Performing Teams
The gamestorming model describes a process to create games. It provides concepts like game space, boundaries, rules, artifacts and goals, for creating compelling learning experiences in an organizational setting. Such games can be used by teams to experiment, focus on outcomes, and try out disruptive patterns.
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From Darwin to DevOps: John Willis and Gene Kim Talk about Life after The Phoenix Project
IT Revolution recently published an audiobook with nearly eight hours of conversation between Gene Kim and John Willis; Beyond the Phoenix Project – the Origins and Evolution of DevOps.
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Happy Cultures and How They Grow High Performers
ITV's Tom Clark spoke at DOXLON in February, proposing the hypothesis that high performance is a side-effect of creating happy teams. Andy Flemming, contributor to Deliberately Developmental Organization, also recently spoke about how to reap business and strategic benefits by creating a culture with an intentional focus on transparency, and the learning, growth and happiness of individuals.
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Measuring Trust and Its Impact on Leadership and Organisational Change
Atlassian's Dom Price and Prudy Gourguechon, a business psychology consultant, have both recently written about the importance of trust between teams and their leaders, indicating the difficulty in confidently measuring this. They provide behavioural patterns to look out for in the way teams collaborate, deal with uncertainty, take personal ownership and experience inclusivity from leadership.
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The Relationship between Team Emotion and Delivery
AI firm Deep Affects studied Jira projects, presenting a relationships between emotional health and team productivity. Their findings are also supported by Gallup's 2017 State of the Workforce survey which indicates the cost of not having emotionally engaged teams.