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Data-Driven Decision Making – Product Operations with Site Reliability Engineering
The Data-Driven Decision Making Series provides an overview of how the three main activities in the software delivery - Product Management, Development and Operations - can be supported by data-driven decision making. In Operations, SRE’s SLIs and SLOs can be used to steer the reliability of services in production.
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Sustainable Operations in Complex Systems with Production Excellence
Successful long-term approaches to production ownership and DevOps require cultural change in the form of production excellence. Teams are more sustainable if they have well-defined measurements of reliability, the capability to debug new problems, a culture that fosters spreading knowledge, and a proactive approach to mitigating risk.