InfoQ Homepage Collaboration Content on InfoQ
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Debugging Difficult Conversations as a Pathway to Happy and Productive Teams
Any time we talk to someone or to a group when there are high stakes and/or high emotions, difficult conversations can happen. If we ignore difficult conversations they typically don’t resolve themselves, in fact, they often get worse. Handling difficult conversations involves thinking about the logistics, having the proper mindset, and preparing yourselves.
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Curiosity and Self-Awareness are Must-Haves for Handling Conflict
When you're in a team, collaborating with others, it's crucial to embrace diverse opinions and dissent; you need to have good conflicts. Conflicts have bad reputations, but with curiosity you can harvest more positive outcomes and build trust and psychological safety. Self-awareness of your emotions and reactions can help prevent saying or doing something that you might regret later.
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How Open-Source Maintainers Can Deal with Toxic Behavior
Three toxic behaviors that open-source maintainers experience are entitlement, people venting their frustration, and outright attacks. Growing a thick skin and ignoring the behavior can lead to a negative spiral of angriness and sadness. Instead, we should call out the behavior and remind people that open source means collaboration and cooperation.
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What Engineers and Companies Can Do to Increase Social Impact
Engineers in the tech industry have the means for social impact through their network, skills, and experience. Companies can create impact by making business practices socially-minded. Inclusive training considers the circumstances and backgrounds of individuals, with minimum entry barriers to ensure broad participation, including ethnicity, gender, neurodiversity, and socio-economic background.
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Leading in Hybrid and Remote Environments: Skills to Develop and Tools That Can Help
Leading in hybrid and remote environments requires that managers develop new skills like coaching, facilitation, and being able to do difficult conversations remotely. With digital tools, we can include less dominant and more reflective people to get wider reflections from different brains and personalities. This can result in more diverse and inclusive working environments.
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Learnings from Measuring Psychological Safety
Asking people how they feel about taking certain types of risks can give insight into the level of psychological safety and help uncover issues. Discussing the answers can strengthen the level of safety of more mature teams and help less mature teams to understand how they could improve.
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How the Hybrid and Remote Working Revolution Impacts Maintaining Mental Health
Whether working remotely or in a hybrid environment, the way in which we work with one another is changing, and can impact mental health and well-being. Personality characteristics can influence how we respond to remote or hybrid working environments. Organizations can foster psychological safety by focusing on culture, transparency, clarity, learning from failure, and supportive leadership.
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Creating Environments High in Psychological Safety with a Combined Top-Down and Bottom-Up Approach
Leadership is critical for making psychological safety happen, but they need to lead by example and show that it’s safe for people to take interpersonal risks. Complementing leadership with team workshops in communication skills can enable people to speak up and feel safe to fail.
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Creating Great Psychologically Safe Teams with Sandy Mamoli
Sandy Mamoli, author and coach at Nomad8, recently appeared on the No Nonsense Agile Podcast to discuss her experience in creating safe, high-performing and self-selected teams. Keith Ferrazzi, author of Competing in the New World of Work, also recently wrote about his experience with using empowering social contracts to cultivate great teams. Both emphasized safety and candour.
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Learnings from Applying Psychological Safety across Teams
Applying ideas from psychological safety can enable people to speak up in teams about what they don't know, don't understand, or mistakes they have made. Trust and creating safe spaces are essential, but more is needed. People need to feel that they will not be punished or embarrassed if they take interpersonal risks.
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How We Can Use Data to Improve System Quality
To understand how systems are being used, we can collect metrics and identify trends over time. The data and insights gained can be used to improve system quality by improving software design or testing patterns.
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The Myth of Product Mindset: It's What You Do, Not How You Think
Companies nowadays are looking for ways to cultivate a product mindset. While the idea of cultivating a “product mindset” allows us to focus primarily on ourselves, actually transforming our organizations often means changing our behavior to focus on our customers and how we work together to serve them.
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Motivating Employees and Making Work More Fun
Progressive workplaces focus on purpose and value, having networks of teams supported by leaders with distributed decision-making. Employees get freedom and trust, and access to information through radical transparency that enables them to experiment and adapt the organization. In such workplaces, people can develop their talents and work on tasks they like to do, and have more fun.
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Accelerate Your Growth and Build Better-Connected Teams at QCon San Francisco Oct 24-28, 2022
Teams attend QCon to get together, get answers to technical challenges, and get clarity on software decisions, workflows, and roadmaps. QCon San Francisco (Oct 24-28), powered by InfoQ, brings together the world's most innovative senior software engineers, architects, and team leads across multiple domains to share their real-world implementation of emerging trends and practices.
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Establishing Autonomy and Responsibility with Networks of Teams
Working in outdated ways causes people to quit their work. Pim de Morree suggests structuring organizations into networks of autonomous teams and creating meaningful work through a clear purpose and direction. According to him, we can work better, be more successful, and have more fun at the same time.