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InfoQ Homepage Covid Resilience Article Series Content on InfoQ

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  • Continuous Learning as a Tool for Adaptation

    The fifth and capstone article in a series on how software companies adapted and continue to adapt to enhance their resilience explores key themes with a special view on the practicality of organizational resilience. It also provides practical guidance to engineering leadership and recommendations on how to create this investment.

  • Designing & Managing for Resilience

    The fourth article in a series on how software companies adapted and continue to adapt to enhance their resilience explores the strategies used by engineering leaders to help create the conditions for sustained resilience. It provides stories, examples, and strategies towards designing an organizational structure to support resilient performance and managing for resilience.

  • Adaptive Frontline Incident Response: Human-Centered Incident Management

    The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.

  • Shifting Modes: Creating a Program to Support Sustained Resilience

    The second article in a series on how software companies adapted and continue to adapt to enhance their resilience explores how organizations can shift to a Learn & Adapt safety mode and compares the traits of an organization that is well poised for successfully persisting this mode shift. This shift will not only make them safer but will also give them a competitive advantage.

  • Meeting the Challenges of Disrupted Operations: Sustained Adaptability for Organizational Resilience

    The first article in a series on how software companies adapted and continue to adapt to enhance their resilience starts by laying a foundation for thinking about organizational resilience. It looks at what organizations can do structurally during surprising and disruptive events to establish conditions that help engineering teams adapt in practice and in real time as disruptive events occur.

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