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Culture & Methods

The Magic of Organizing around Customer Journeys - and How to do it

Organizing around the value delivered to the customer requires maturity in the organization that needs to be built up over time. This article describes eight typical steps that companies are taking in order to mature towards the end goal of becoming a true enterprise agile organization, and explains how to move up the ladder.

Ole Jepsen Maria Ebro Andreasen
on Sep 19, 2019
Culture & Methods

Strengthen Distributed Teams with Social Conversations

Yes, online meetings should result in outcomes; they should follow agendas or meeting plans and should be run efficiently. But, there is an aspect of remote team meetings that often gets overlooked—the opportunity to strengthen relationships with our team members.

Pilar Orti
on Sep 17, 2019
Culture & Methods

Q&A on the Book Agile Leadership in Practice - Applying Management 3.0

The book Agile Leadership in Practice - Applying Management 3.0 by Dominik Maximini is an experience report of the agile transformation journey of NovaTec. Maximini shares his experiences from applying principles and practices from Management 3.0, success stories, failure stories, and learnings from experiments.

Ben Linders Dominik Maximini
on Sep 14, 2019
Culture & Methods

Q&A on the Book Helping People Change

The book Helping People Change by Richard Boyatzis, Melvin Smith, and Ellen Van Oosten describes how you can coach people with compassion for sustained learning and change. It explains how connecting to people's vision and dreams and using the energy that that brings can help people grow in a meaningful way.

Ben Linders Richard Boyatzis Melvin Smith Ellen Van Oosten
on Sep 12, 2019
Culture & Methods

Remote Meetings Reflect Distributed Team Culture

Are you having problems connecting with people in your distributed meetings? Do you feel like you and your remote colleagues don’t meet goals in your meetings? The problem may not be with the meetings. It might be the culture in which you run your meetings.

Mark Kilby
on Sep 09, 2019
Culture & Methods

Data Analytics in the World of Agility

Is it all about customer-centric business, or is there any data left? Can we integrate data analytics and customer empathy? This article explores how we can move towards a more customer-centric business and what information we require in order to understand the most valuable thing we have: our customer.

Almudena Rodriguez Pardo
on Sep 06, 2019
Culture & Methods

Appreciation at Work

As organizations across the world are experimenting better ways to sustain their employees’ engagement, appreciation and recognition programs have flourished in the last five years, among the best, if not the best, tool of predilection for making employees feel valued. Appreciation benefits are not limited to companies’ performance; they also benefit individuals and teams.

Shaaron A Alvares
on Sep 04, 2019
Culture & Methods

Can Your Meeting Kit Cut It?

Every team meets. Most run their meetings the same way their grandparents and their grandparents' grandparents did. Meeting records predating the Romans describe a leader pontificating, brief back-and-forth discussion, then a conclusion with an inconclusive bit of mumbled agreement. Meetings haven't changed much in thousands of years.

J. Elise Keith Lisette Sutherland
on Sep 03, 2019
Culture & Methods

Article Series - Remote Meetings

In this series we’ll look at how teams worldwide are successfully facilitating complex conversations, remotely. And we’ll share practical steps that you can take, right now, to upgrade the remote conversations that fill your working days.

Judy Rees
on Aug 31, 2019
Culture & Methods

Great Global Meetings: Navigating Cultural Differences

Navigating cross-cultural differences can be hard enough when team members are face-to-face, but when most communications are through some kind of technology—email, phone, IM, video, or online conferencing—it becomes infinitely more complex.

Nancy Settle-Murphy
on Aug 30, 2019
Culture & Methods

The Death of Agile and Beyond

Agility as way of being for teams and organizations is crossing a critical juncture. In a very unique state of affairs, Agile is being adopted by organizations in various domains whilst many Agilists are expressing concerns that Agile has field. This article looks at the current state of agility, the challenges it faces and proposes some ideas around how Agilists can change the situation.

Mynul Chowdhuri
on Aug 26, 2019
Culture & Methods

Agile around The World - A Journey of Discovery

People in different parts of the world exhibit behaviours that can either fit with agile or be an impediment. David Spinks and Glaudia Califano are travelling the world to explore how national cultures impact agile adoption.

Ben Linders David Spinks Glaudia Califano
on Aug 24, 2019