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Culture & Methods

Scaling Agile – Big Room Planning

This third article in the series about making scaled agile work explores how to do big room planning. It’s two days of planning together with all program and team members every three months providing an overview of all the work to be done in the next quarter. Towards the end of the two days, team and program objectives for the three months are agreed upon, and risks are discussed and mitigated.

Ole Jepsen
on Jan 29, 2018
AI, ML & Data Engineering

Playing with Messaging Chatbots in the Omnichannel Contact Center

The proliferation of messaging platforms is forcing companies to shift towards an omnichannel strategy, where they need to be able to contact people in their preferred channel. In this article we will develop an omnichannel messaging chatbot that offers two-way communications over SMS and Facebook using the Twilio Studio visual tool.

Tsahi Levent-Levi
on Jan 28, 2018
Culture & Methods

Q&A on the Book The Age of Surge

In the book The Age of Surge, Brad Murphy and Carol Mase explore a human-centered approach to scaling agility and transforming companies for digital. The book describes the Digital Wave Model which companies can use to disrupt organizational structures and business functions and re-create them to fit the digital landscape.

Ben Linders
on Jan 26, 2018
Culture & Methods

TalentSumerization – The Employee Experience in Agile Enterprises

Talent, knowledge and leadership are today’s currency for competitiveness. HR teams that begin to think about their roles as creating an employment experience will be on the leading edge of modern workplaces. This article explores how Consumerization of Human Resources” – or “TalentSumerization” – can be used to create a social, mobile, and consumer-style employee experience.

Fabiola Eyholzer
on Jan 24, 2018
Culture & Methods

Engineering Culture and Methods InfoQ Trends Report - January 2018

At InfoQ we regularly revisit the topics we focus on based on the technology adoption curve. This article provides a view of the topics we see as being important to the community at the beginning of 2018. Some new topics have appeared since 2017 and there have been some significant shifts in what matters to individuals, teams and organisations over the last year.

Charles Humble Shane Hastie Susan McIntosh Craig Smith Rafiq Gemmail Ben Linders Rui Miguel Ferreira
on Jan 23, 2018
Culture & Methods

Q&A on the Book Leadership Agility

The book Leadership Agility by Ron Meyer and Ronald Meijers provides a collection of leadership styles that leaders can use to expand their repertoire and increase their leadership agility. Readers can learn about the strengths and weaknesses of the styles and find out under which circumstances styles can be effective.

Ben Linders
on Jan 21, 2018
Culture & Methods

Telenor’s Stars to Space Stations: An Example of Gate Systems Applied to Product Development

When Telenor needed to establish a clearer understanding of how to measure progress for early stage product development, they created a different set of KPIs for early stage products based around learning instead of financials. They studied the product phase gate process used by companies such as Microsoft and IBM to develop one that worked for Telenor to make relevant investments.

Lisa Long
on Jan 19, 2018
Culture & Methods

Q&A on the Book Fit for Purpose

The book Fit for Purpose by David Anderson and Alexei Zheglov explores how companies can understand their customers and develop products that fit with the purpose(s) their customers have. It provides a framework to help you understand customers’ purposes, segment your market according to purpose, and manage the portfolio of products and services to create happy customers.

Ben Linders
on Jan 11, 2018
Culture & Methods

Q&A with Dan Szuc and Jo Wong on Make Meaningful Work

Raf Gemmail speaks with UX leaders Dan Szuc and Josephine Wong about Make Meaningful Work, a humanistic framework and set of practices born from applying human-centered design to the workplace. Sitting beneath existing methodologies, it enables teams to share and understand character perspectives, in working towards producing impacts which are meaningful to them.

Rafiq Gemmail
on Jan 05, 2018
Culture & Methods

How Lean Problem Solving Increases Agile Team Productivity: a Mobile Applications Startup Example

People in IT tend to push solutions without being sure of the effects nor evaluating the results. And they lack approaches to help doers improve day-to-day job practices. We follow a mobile dev and his CTO on their Lean IT path to improve deployments of a mobile app, and increase team productivity by 15%. This example shows how lean management posture and problem-solving help agile teams.

Marc Legru Kevin Raynel
on Jan 03, 2018
Culture & Methods

Q&A on the Book The Corporate Startup

The book The Corporate Startup by Tendayi Viki, Dan Toma and Esther Gons explores what existing large corporations can do to establish an innovation ecosystem able to continually create new growth avenues. Instead of striving to be a startup, they should find their own way of innovating, use their assets, and learn how to create and use business models that support innovation.

Ben Linders
on Dec 27, 2017
Culture & Methods

Agile for Marketing and Communication

Agile Marketing and Communication (MarCom) bridge the IT and communication disciplines. Communication professionals started to apply agile in their projects, which has led to better collaboration and increased productivity and creativity. Professionals take on tasks outside their usual responsibilities and duties, and it's the team that decides how the work is prioritized and done.

Ben Linders
on Dec 22, 2017

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