InfoQ Homepage Culture & Methods Content on InfoQ
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The Ultimate Feedback Loop: Learning from Customer Reported Defects
Investigating the root causes of customer reported defects will have a great impact on your organization. The best ways to ensure customer satisfaction, lower costs and increase employee engagement is to look inside — you already have the data. At the end, it’s all about continuous improvement.
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Escaping Method Prison
Methods are our best tool to get great software. But today they put us in method prisons with method wars, reliance on gurus and swings from method to method. How foolish is this? It needs to be stopped. The new Essence standard efficiently stops that path. And, teams get better methods, selected from a practice library and support in their daily work. Executives get forever learning org’s.
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Q&A on the Book Sense and Respond
The book Sense and Respond provides ideas for executives, managers and business line leaders to leverage the power of technology to build more successful businesses. Authors Jeff Gothelf and Joshua Seiden explain how you can use experimentation and learning and continuous market feedback to deliver valuable products to customers, and manage teams on outcomes and foster effective collaboration.
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Introducing Reladomo - Enterprise Open Source Java ORM, Batteries Included! (Part 2)
Goldman Sachs is widely known as a leader in investment banking, but they are very much a leading technology firm as well. Continuing our exploration of Reladomo, the primary Java ORM used at GS and now open source, GS Technology Fellow, Mohammad Rezaei looks at advanced features, such as sharding, caching, bitemporal access, performance, and testing.
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Q&A on the Book Agile Enterprise
In the book Agile Enterprise, Mario Moreira explores the end-to-end and top-to-bottom view needed to run an effective agile enterprise, focusing on the needs of customers and employees. He explains how cutting-edge and innovative concepts and practices can be incorporated into a robust agile and customer value-driven framework.
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Q&A on the Book It's All Upside Down
In the book It's all Upside Down, Paul McMahon provides stories from software development teams supported by upside down principles and coaching tips for applying them. He explains how you can use Essence to improve processes leading to better organizational performance.
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Actionable Analytics for Lean Project Management
Measuring the right KPIs of your workflow is the key for implementing successful Lean project management. Applying these actionable analytics is going to help you track your team's progress towards reaching process perfection, allow you to project future performance and help you spot potential problems in an early stage.
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Q&A on the Book Timing Is Almost Everything
Executives can and should get involved with the way that software is being developed. In his book Timing is Almost Everything, Roland Racko shows how you can increase software success by using a "management by query" executive style in the early stages of software development initiatives to influence how teams think and behave.
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How to Communicate Better in Distributed Teams
In this article, Hugo, Arjan and Savita explain how their distributed agile framework can help distributed teams communicate better. Based on over a decade of experience, they share actionable practices that can help you improve the communication with team members across the world. Topics covered are virtues, trust, communication rhythm, retrospectives for distributed teams.
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Are Unit Tests Part of Your Team’s Performance Reviews?
No matter how often you conduct performance reviews, there is no doubt unit testing should be one of the metrics measured. Eli Lopian explains what makes a good unit test and how to measure them to ensure your development team is truly agile.
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Consensual Software: How to Prioritize User Safety
This article covers how consensual software will help address online harassment and abuse vectors before they get out of hand. It also covers some features the GitHub Community & Safety team has built and how we review features from other teams.
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Q&A on the Book Agendashift Part I
In the book Agendashift, Mike Burrows describes an inclusive, non-prescriptive, values-based, and outcome-centric approach to continuous transformation. He explores several lean and agile techniques that can be used in workshops and coaching to do lasting change.