InfoQ Homepage Culture & Methods Content on InfoQ
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Q&A with Shawn Callahan on Putting Stories to Work
The book Putting Stories to Work by Shawn Callahan provides a process with a practical approach to master business storytelling; a leadership skill that helps to achieve results. It contains many stories that can help you to use storytelling for business communication and culture change.
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Four Benefits of Switching Your Contact Center Agent Software to WebRTC
Contact centers around the globe are running two sets of expensive software: CRM and Real-Time Communications. Tsahi Levent-Levi shows how, by integrating WebRTC, companies can become more flexible and save money. Using only a browser, with no additional software or plug-ins to install, call centers can distribute their work force around the globe.
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Taking Agile to Marketing: Process, Teams, and Success Stories
Agile Marketing, as a concept, has been talked about quite a lot in the recent past and it is much more than just a hot new buzzword. Bhoomi Mehta takes a brief look at what Agile Marketing is and how it works. She also delves into other aspects that affect marketing processes and projects to understand how they can help your organization get an edge over its competition.
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Is There Really Such a Thing as a “Hybrid Agile” Method?
There are dozens of Agile methods nowadays and more and more often we hear about Hybrid Agile, but what does that actually mean? This article provides a view on why it is important to have clarity around the term Hybrid Agile and what it has to mean to make sense. It provides guidance on circumstances when you could use the different kinds of methods.
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Now or Never: the Ultimate Strategy for Handling Defects
How do you handle a long list of defects in your project? You don't. If it is not worth fixing a defect right now, it’s not likely that we will find the time to do it later. Also, it becomes more and more difficult over time to correct the defect, so it is cheaper to solve it now. Kirill Klimov explains why you should solve defects right away, or state that you will not solve them.
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Unfreezing an Organization
Ahmad Fahmy provides an authentic retrospective of a large scale agile transformation at a large bank, looking at what worked, what didn't and lessons which can be applied at other organizations facing similar challenges.
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Production Like Performance Tests of Web-Services
Tests should always keep the end user view in mind. But how to test web services, which are not directly customer-facing, and in particular, how to performance test them in a meaningful way? This article outlines performance split testing as a performance test approach that is relying on real-time production traffic.
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Why Won’t They Pair?
Pair programming is one of the core techniques of eXtreme Programming and has been shown to be effective for knowledge sharing as well as code quality, but it is a practice that is often not used, even in the most agile of organizations. Linda Cook explores why that is and provides some advice on how to encourage teams to try the practice.
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Q&A on Achieving Impact through Engagement
The book achieving impact through engagement by Si Alhir and and Peter L. Simon explores two models on employee and customer engagement: The Ownership Pyramid (TOP) and Artful Agility or Actions-Intentions-Results (AIR). Together these models can be used to achieve impact in organizations based on increasing engagement.
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Q&A with Dave Snowden on Leadership and Using Cynefin for Capturing Requirements
Dave Snowden gave a talk titled "Context is Everything" at the Scaling Agile for the Enterprise 2016 congress in Brussels, Belgium. InfoQ interviewed him about applying leadership models, the Cynefin model and how it can be used for capturing requirements, scaling agile, and sustainable change.
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Finding the Truth Behind Minimum Viable Products
While the definition of Minimum Viable Product may work us into a tizzy, the goal behind it is extremely valuable for product companies: to rapidly learn what your customers want. Learning what your users want before you build it is good product development. Make sure when you do invest in a feature or solution, it’s the right one.
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Q&A with the Authors on "Requirements: The Masterclass LiveLessons-Traditional, Agile, Outsourcing"
Suzanne and James Robertson, authors of numerous publications in the requirements field, launched a video course called "Requirements: The Masterclass LiveLessons-Traditional, Agile, Outsourcing". InfoQ interviewed them on these video lessons to get further insights into some of the topics addressed.