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  • Culture & Methods Follow 881 Followers

    Q&A on Achieving Impact through Engagement

    by Ben Linders Follow 29 Followers on  Apr 25, 2016

    The book achieving impact through engagement by Si Alhir and and Peter L. Simon explores two models on employee and customer engagement: The Ownership Pyramid (TOP) and Artful Agility or Actions-Intentions-Results (AIR). Together these models can be used to achieve impact in organizations based on increasing engagement.

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