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Learning from Bugs and Testers: Testing Boeing 777 Full Flight Simulators
The aviation industry has developed the habit of scrutinizing every reported event in order to prevent another occurrence, to understand the root causes and suggest changes to design, process, or better training. This article goes over a couple of noticeable accidents and shows you techniques that could be applied to software development.
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Using Blocker Clustering, Defect Clustering, and Prioritization for Process Improvement
When work gets delayed (it’s blocked), it is of particular interest to look for ways to improve the smooth flow of work by resolving the causes of that delay. In the long term, finding ways to eliminate the root causes of these delays is a superior solution. This article discusses clustering blockers and provides ways to prioritize those blockers that have the most impact or are the quickest wins.