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What Resiliency Means at Sportradar

by Manuel Pais Follow 9 Followers on  Apr 06, 2018

Pablo Jensen, CTO at Sportradar, talked about practices and procedures in place at Sportradar to ensure their systems meet expected resiliency levels, at this year's QCon London conference. Jensen mentioned how reliability is influenced not only by technical concerns but also organizational structure and governance, client support, and requires on-going effort to continuously improve.

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Handling Incidents and Outages

by João Miranda Follow 2 Followers on  Jun 29, 2015 2

David Mytton, CEO at Server Density, shared with the devopsdays Amsterdam 2015 crowd how they handle incidents and outages. The process is grounded on a key set of principles: frequent public updates; exhaustive logging of the response activities; team effort and effective escalation. Server Density draws a lot of inspiration from the aviation industry, renowned for its safety procedures.

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State of On-Call Survey

by João Miranda Follow 2 Followers on  Dec 17, 2014

VictorOps published the results of its survey on the state of on-call activities, which it claims to be the first of its kind. The survey includes data about the challenges of being on-call, the way those who are on-call get notified, the tools they use to support incident resolution, the prevalence of false alarms, the average time of each incident resolution and more.

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