Get Satisfaction Uses Ruby on Rails and Cloud Computing Platform to Achieve Scalability and Reliability
Thor Muller presents how Get Satisfaction managed to reliably scale their Ruby on Rails-based customer community platform using Agile, TDD, BDD, and by deploying their framework in the cloud.
Thor Muller is CTO & co-founder of Get Satisfaction, a Web-based platform that powers over 35,000 customer communities. With its motto "Love Your Customers," Get Satisfaction is a leader in empowering organizations to support and engage their customers on the social Web. As a serial entrepreneur he is co-founder of Rubyred Labs, Trapezo, and founder of Prophet Communications.
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