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Service-Orientation for ITIL
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| by Filippos Santas Follow 0 Followers on Jan 28, 2013 |
44:29

Summary
Filippos Santas explains how to apply service-orientation principles, patterns, processes and SOA governance precepts to ITIL's service lifecycle stages, key processes and activities.

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Bio

Filippos Santas is an IT Architect for Credit Suisse Private Banking in Switzerland and an Arcitura Certified SOA Trainer, Analyst, Architect, Governance and Security Specialist. Additionally, he is certified by The Open Group on TOGAF 9 and by IBM on the Rational Unified Process V7.0. Filippos is also a contributor to the book "SOA Governance: Governing Shared Services On-Premise & in the Cloud".

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