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Strategic User Experience



Leisa Reichelt proposes a detailed process for delivering a great UX starting from the original vision of the product, to business strategy, to customer experience strategy and tactical execution.


Leisa Reichelt is a freelance UX consultant with a background in formal User Centered Design, Design Research and Information Architecture. She is a regular speaker London IA, UX London, dConstruct, Future of Web Apps, Web 2.0 Expo, Interaction, and Reboot. She has mentored at Seedcamp and coordinates the London UX Bookclub and UX Bootcamps. She is writing a book on Strategic User Experience.

About the conference

UX Cambridge 2011 is organised by Software Acumen, based in Cambridge, England. We specialize in practical events for the software community.The event programme includes over 20 scheduled sessions from experienced UX practitioners as well as an 'open space' stream for unscheduled sessions from participants.

Recorded at:

Feb 10, 2012